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Selective History
Introduction
A runaway horse got Mr. Smith into the insurance business.
Daniel L.B. Smith, the founder of the company that would become
Selective Insurance Group, Inc., operated a small chain of general stores
in Sussex County, NJ. He sometimes lent a horse and carriage to one of
his friends, a banker and insurance agent. On one such occasion, the horse
ran away and wrecked the carriage. Smith refused to take any remuneration,
but when the friend moved from the area, he gave Smith some policy
declarations for farms and homes he had insured through his agency,
which then became the D.L. B. Smith Agency.
The new D.L.B. Smith Insurance Agency grew quickly, and before long Smith had developed a
reputation for being a man of his word and interested in the welfare of his clients. Smith soon
became dissatisfied with the metropolitan carriers who serviced his rural clients, and decided
that a rural insurance company would offer better rates and service.
D.L.B Smith's commitment to providing the best service and products has been a cornerstone of
Selective's strategy and a key to the company's success. To learn more about Selective's history,
scroll down or click on one of the decades above.
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2000s
2009 -
- Ward Group Again Names Selective a Top Performer Selective Insurance Company of America has been named to the Wards 50 listing of the top performing companies in the property-casualty insurance sector for the seventh consecutive year. Ward Group, an operational consulting firm specializing in the insurance industry, analyzed more than 3,100 property-casualty insurance companies and identified the top performers. Each Wards 50 company is recognized for achieving outstanding financial results in the areas of safety, consistency and performance over the five years.
2008 -
- Selective Receives Top Honors from the National Flood Insurance Program - Selective received
two achievement awards from the National Flood Insurance Program (NFIP) based on the
companys accomplishments as a Write Your Own (WYO) carrier in 2008. The NFIPs
Administrators Club Award was granted to Selective for achieving the highest "new" policy
percentage growth of 8.5% for the company class size with 75,000 or more policies over other
companies in the group. The WYO Company award recognizes the company with the highest
number of "new" policies written program-wide.
- Ward Group Again Names Selective a Top Performer Selective Insurance Company of America has been named to the Ward Groups "Wards 50" listing of the 50 top performing companies in the property-casualty insurance sector for the sixth consecutive year. Ward Group, a management consulting firm specializing in the insurance industry, analyzed more than 3,000 property-casualty insurance companies to identify the top 50 companies that passed all safety and consistency screens and achieved superior performance over the five years analyzed. In their commentary, Wards also noted that the top companies also had to excel at balancing expense management, technology deployment and customer service.
- Selective Receives ACORD User Group Information Exchange (AUGIE) Carrier Productive Agency Award ACORD has recognized Selective for implementing Real-Time rating via Transformation Station, Transact NOW and Set Write for Personal Auto & Homeowners in 2007. On the commercial lines side, Selective continued to push usage of Real-Time rating for Commercial Auto, General Liability, Businessowners, Commercial Property and Workers Compensation. Thirty-three percent of Selectives new commercial business was initiated via Transformation Station or Transact NOW.
- Selective Named to FORTUNE 1000 List -- Selective Insurance Group, Inc. has been named to the FORTUNE magazine list of Americas largest corporations for the sixth consecutive year. Selective ranks No. 31 in the insurance property and casualty stock company sector, and No. 929 on the overall FORTUNE 1000 list for 2008. Rankings are based on 2007 revenues.
- Selective Receives Celent Model Carrier Award for xSELerate® Agency InterfaceTechnology -- Selective was recognized as a model carrier for their effective use of their xSELerate® agency interface technology at Celents 2008 Model Carrier Summit in New York City.
2007 -
- Commercial Lines Interface Carrier of the Year Award -- Selective received the Commercial Lines Interface Carrier of the Year from the Applied Systems Client Network (ASCnet), the user group for Applied Systems agency management technology. The award was presented to Selective in recognition of the companys excellent work to implement download and real-time interface technology with our independent agents. ASCnet also recognized Selective for offering the most commercial lines Transformation Station real-time solutions and aggressively educating our agents on how our xSELerate® real-time technology via Transformation Station provides real savings.
- Selective Insurance Company of America has been named to the Ward Groups "Wards 50" listing of the 50 top performing companies in the property-casualty insurance sector for the fifth consecutive year. Ward Group, a management consulting firm specializing in the insurance industry, analyzed more than 2,700 property-casualty insurance companies to identify the top 50 companies that passed all safety and consistency screens and achieved superior performance over the five years analyzed.
- Selective begins writing commercial lines business in Massachusetts, as part of the Northeast Region operation (NY, RI, CT and MA). This is Selectives first geographic expansion since it began writing business in Connecticut more than seven years ago and expands the companys operating territory to 21 states and the District of Columbia.
- Selective Receives AMS User Groups Prestigious Quantum Award for xSELerate® Agency Integration Technology -- The AMS User Group recognized Selective as the insurance carrier that has made the greatest strides in Real Time connectivity to the AMS management system. The award was given by Selective agents who use Selectives xSELerate® products with one of the AMS management systems (AfW, Sagitta or AMS 360).
- Selective Named AIMS Company Partner of the Year -- Selective has been named the 2007 American Insurance Marketing and Sales (AIMS) Society Company Partner of the Year. Selective was recognized by the AIMS Society for the companys continuing dedication to technology and ongoing development of innovative insurance products.
- Selective Named one of Forbes "400 Best Big Companies in America" for 5th consecutive year -- Selective has been named to the 2007 Forbes Magazine "Platinum 400 Best Big Companies in America" list of companies with "the best balance of long- and short-term financial performance." According to Forbes, to make the list, a firm must have revenue of more than $1 billion in the most recent fiscal year and a stock price of at least $5 per share. Companies are then assigned into 26 industries and ranked against their industry peers on five-year and 12-month sales and earnings growth and total return to shareholders. Forbes also considers a company's accounting and corporate governance practices.
2006 -
- Selective Receives E-Fusion Award from A.M. Best. Selective recently received the 2006 E- Fusion Award from A.M. Best Co. in recognition of its innovative, business-focused xSELerate® agency integration technology. The award was presented at A.M. Bests recent 2006 E-Fusion Insurance & Technology Conference in Boston, MA. According to A.M. Best, the award "represents the ongoing work insurance organizations are putting into technology to leverage business value" and was granted based on Selectives ability to increase productivity and management for its independent insurance agents through its xSELerate® agency integration technology. xSELerate® provides our independent agents, with the ability to quote new and existing business and access claims and billing information directly from their agency management systems.
- Selective Receives "Leadership and Innovation" Award -- Selective Insurance received the "Leadership and Innovation" Award from Applied Systems, Inc. at Applieds 2006 Technology, Education & Networking Conference in Dallas, TX. The award was granted based on Selectives ability to "advance agency-company interface through adoption, support, and implementation of initiatives" through its xSELerate® agency integration technology. Selective was commended for providing agents with the ability to quote new and existing business, and access claims and billing information directly from their agency management systems.
- Selective is ranked the 43rd largest property & casualty insurance group in the United States by The National Underwriter/Fitch Ratings.
- Selective is named to the Ward Groups "Wards 50 Benchmark Group" listing of the 50 top performing companies in the property-casualty insurance sector for the fourth consecutive year. Ward Group, an operational consulting firm specializing in the insurance industry, analyzed more than 3,000 property-casualty insurance companies, to identify the top 50 companies that excelled at balancing safety, consistency and performance over the past five years.
- Selective is now ranked the 47th largest property & casualty insurance company in the United States, according to the A.M. Best list of Top Property/Casualty Writers. The ranking is based on net premiums written (NPW) for 2005.
- Selective, a flood insurance writer for the National Flood Insurance Programs (NFIPs) Write Your Own (WYO) program, received the Administrators Club Award and the Administrators Quill Award at the NFIPs 2006 National Conference in Philadelphia, PA (for activities undertaken during fiscal year 2005 (October 1, 2004 - September 30, 2005).
- Selective received the Administrators Club Award for achieving the highest percentage "new" policy growth (9.1%) among companies in its size class (100,000 policies and higher). Selective was given the Administrators Quill Award for writing the highest number of "new" flood policies out of any company nationwide. There are 88 companies in the NFIPs WYO program.
- Selective Named Forbes Magazine "Platinum 400" Company for Fourth Year -- Selective has been named to the 2005 Forbes Magazine "Platinum 400" list of companies that have "the best balance of long- and short-term financial performance." This is Selectives fourth consecutive year on the list. To make the list, a firm must have revenue of more than $1 billion and rank in the upper half of one of 26 industry groups in Forbes' composite scoring for return on capital, sales growth and earnings growth. Forbes also considers a companys accounting and corporate governance practices. Forbes also named Selective as one of Americas Best Managed Companies ranking in the top 10 for insurance.
- Selective Named to FORTUNE 1000 List -- Selective Insurance Group, Inc. has been named to the FORTUNE magazine list of Americas largest corporations for the fourth consecutive year. Selective ranks No. 31 in the insurance property and casualty stock company sector, and No. 898 on the overall FORTUNE 1000 list for 2006. Rankings are based on 2005 revenues.
2005 -
- Selective is ranked the 49th largest property & casualty insurance company in
the United States by The National Underwriter.
- Selective is named to the Forbes Magazine "Platinum 400" list of companies
that have "the best balance of long- and short-term financial performance."
To make the list, a firm must have revenue of more than $1 billion, and rank
in the upper half of one of 26 industry groups in Forbes composite scoring
for return on capital, sales growth and earnings growth. Forbes looked at each
companys latest 12-month and five-year financial returns, giving extra weight
to the long-term data.
- Selective is named to the new Forbes list of "The 100 Best Mid-Cap Stocks."
Selective ranks No. 81, and is one of only four property and casualty
insurance companies on the list. The selection was based on positive growth
in 12-month and five-year return on equity, sales and earnings, and the
companys financial condition, accounting and governance, and earnings quality.
- Selective is named to the FORTUNE magazine list of America's largest
corporations. Based on 2004 revenues, Selective ranks No. 31 in the
insurance property and casualty stock company sector, and No. 897 on the
overall FORTUNE 1000 list, up from No. 917 the previous year.
- Selective is named to the Ward Groups "Wards 50 Benchmark Group" listing
of the 50 top performing companies in the property-casualty insurance sector.
Ward Group, a management consulting group specializing in the insurance industry,
analyzed more than 2,900 property-casualty insurance companies, to identify the
top 50 companies that excelled at balancing safety, consistency and performance
over the past five years.
- Selective rolls out xSELerate®, its agency integration technology for commercial
lines. xSELerate® provides agents with a way to bridge data in their agency management
system to and from Selectives systems, to inquire about existing business or to
quote new business.
- Selective Insurance receives the "Ease of Doing Business" Award from Applied
Systems, Inc. and the Applied Systems Client Network (ASCnet) for providing
agents with the ability to quote new business, and access claims and billing
information directly from their agency management systems. The award was
granted based on a survey of independent insurance agents that named
Selective one of the best companies for advancing both commercial and
personal lines agency-company interface.
2004 -
- Selective is named the PIA National "Company of Excellence" for 2004.
The annual award honors an insurance company that demonstrates a commitment to
the independent agency system and seeks to further the interests of professional,
independent insurance agents. The winner is selected from a panel of PIA judges
based on nominations from PIA member agent.
- Selective is named to the Ward Groups "Wards 50 Benchmark Group" listing of the
50 top performing companies in the property-casualty insurance sector. This is
Selectives second year on the list. Ward Group, a management consulting group
specializing in the insurance industry, analyzed more than 2,900 property-casualty
insurance companies, to identify the top 50 companies that excelled at balancing
safety, consistency and performance over the past five years.
- Selective is now ranked the 54th largest property & casualty insurance company
in the United States, according to the A.M. Best list of Top Property/Casualty
Writers. The ranking is based on net premiums written (NPW) for 2003. Selective
exceeded $1.2 billion in NPW last year, an increase of approximately 15% compared
with 2002 when the company was ranked the 61st largest property & casualty
writer.
- Selective successfully completed rollout of the company's fully integrated web-based
commercial lines system. "Web-based CLAS" offers policy quote, issue,
endorsement and renewal processing for commercial lines products over the Web,
directly from independent agencies. Web-based CLAS (CLAS) provides independent
agencies with the speed, convenience and cost-effective power of straight-through
processing. In addition, the system automatically reviews business transactions to
ensure consistency with our underwriting guidelines.
- SelectPLUS (Selectives Personal Lines Underwriting System) is enhanced with the
ability for agents to process personal automobile endorsements online. With this new
functionality agents can now submit both auto new business and endorsements.
- Selectives Transformation Station pilot gets under way. The integration software
was designed for the Applied agency management system. Forty agents are taking part
in the initial stage of the pilot program that focuses on BOP quoting.
- Selective is named to the FORTUNE magazine list of America's largest corporations for
the second consecutive year. Based on 2003 revenues, Selective ranks No. 33 in
the insurance property and casualty stock company sector, and No. 917 on the
overall FORTUNE 1000 list, up from No. 967 last year.
- One & Done officially reaches the $50 million mark in total premium strong
testimony that agents are continuing to embrace the self-serve and cost-effective
aspects of this Internet-enabled system allowing agents to complete small business
quotes and proposals at the point of customer contact.
- Selective is named to the 2004 Forbes Magazine "Platinum 400" list of
companies that have "the best balance of long- and short-term financial
performance." This is Selectives second year on the list. To make the list, a
firm must have revenue of more than $1 billion, and rank in the upper half of one of
26 industry groups in Forbes composite scoring for return on capital, sales growth
and earnings growth. Forbes looked at each companys latest 12-month and five-year
financial returns, giving extra weight to the long-term data.
- Selective is named one of the Top 10 carriers for ease of doing business, in a
nationwide survey of independent agents. The survey was conducted by Deep Customer
Connections (DCC), a market research organization. According to survey results, Ease
of Doing Business is a critically important factor in choosing a carrier with which to
place business.
- A Goldman Sachs national survey of independent agents ranks Selective the top regional
company for "quality of service." Selective was No. 3 overall, after
national carriers Chubb and Progressive.
2003 -
- Selective begins rolling out its fully integrated web-based commercial lines system.
Web-based CLAS" offers policy quote, issue, endorsement and renewal processing for
commercial lines products over the Web, directly from independent agencies. In addition,
the system automatically reviews business transactions to ensure consistency with Selectives
underwriting guidelines.
- The National Committee for Employer Support of the Guard and Reserve honors Selective with
the Outstanding Employer award in recognition of the benefits and other support Selective
offers employees who are members of the military reserves and National Guard.
- Selective is named to the FORTUNE magazine list of Americas largest corporations. Based
on 2003 revenues, Selective ranks No. 31 in the insurance property and casualty stock
company sector, and No. 967 on the overall FORTUNE 1000 list.
- Selective is named to the 2003 Forbes Magazine "Platinum 400" list of companies that have
"the best balance of long- and short-term financial performance." To make the list, a firm
must have revenue of more than $1 billion, and rank in the upper half of one of 26 industry
groups in Forbes composite scoring for return on capital, sales growth and earnings growth.
- Selective begins rolling out its new e-Surety system, which offers agents the ability to rate,
quote and issue new commercial surety bonds over the Web. The e-Surety system also automatically
reviews transactions to ensure consistency with Selectives underwriting guidelines.
- Selective debuts SelectPLUS, the companys new personal lines system, which offers agents a
user-friendly environment for processing personal lines policies.
2002 -
- Selective reaches $1 billion in net premiums written
- Selective opens its Claims Service Center, which handles initial claim reports coming in
to the company via phone or fax. The center, located in Richmond, VA, is open 24 hours a
day, 365 days a year to serve the companys independent insurance agents, their customers,
and claimants.
- The Certified Professional Insurance Agents (CPIA) Society recognizes Selective as its
2002 Company Partner of the Year.
- Selective is ranked "one of the top" flood insurance writers for the National Flood Insurance
Program, and receives the endorsement of the Independent Insurance Agents of America (IIAA)
for its Write Your Own (WYO) National Flood Insurance Program (NFIP).
2001 -
- Selective implements two major technology initiatives for insurance agents and
customers. The underwriting Service Center, located in Richmond, Virginia, helps
Selective's independent insurance agents meet the day-to-day service needs of their
small business customers. The Mobile Claim System (MCS) allows claims
specialists to fully service a claim on site and in the agent's office.
- Selective Insurance and its employees donate $100,000 to the victims of the
September 11 national tragedy. Recipients include the Salvation Army and families
of the police officers, firefighters and emergency workers who were killed and injured
in the rescue effort. As part of the contribution, employees also opt to cancel their
annual "Employee Appreciation Day" and dedicate those dollars to help the victims
of this tragedy.
- Selective expands its flood operation with the purchase of servicing rights to flood
insurance policies from the Highlands Insurance Group in New Jersey and
Union American Insurance Company in Miami. The acquisitions represent more
than 20,000 policies and $48 million in premium. Selective reaches $1 billion
in revenues.
2000 -
- Gregory E. Murphy, president and chief executive officer, is named to the additional
post of chairman of the board after James W. "Bill" Entringer retires.
- Selective unveils One & Done, it's new small business issuance system, and
eSelect, its Extranet portal that gives agents quick Internet access to an electronic
warehouse of business information and applications. The Internet-based business
systems give independent agents new tools for streamlining operations and
interfaced communication.
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1990s
1999 -
- With the growth of its insurance-related businesses accelerated by the
acquisition of Selective HR Solutions and Consumer Health Network (CHN), the
company restructures to support the two primary components of its operation.
Insurance Operations guides the property and casualty insurance, with
Diversified Insurance Services responsible for alternative business initiatives.
- Selective purchases Modern Employers, Inc. (MEI), now Selective HR Solutions, a human resources
outsourcing organization headquartered in Sarasota, FL. Selective begins writing
insurance in Connecticut.
1998 -
Selective begins writing insurance in Rhode Island.
1997 -
- Gregory E. Murphy is named president and chief operating officer. He is named
president and chief executive officer in 1999 when James Entringer retires. Entringer
remains chairman of the board.
- To support growth and profitability goals, offer a broader array of products to
Selective agents and customers, and to capitalize on emerging opportunities in a
changing industry Selective acquires Managed Care Systems, Inc., a provider of
managed care services, and changes the name to Alta Services. Alta Services
expands Selective's fee-based revenue and integrates managed care into
traditional medical coverages like workers' compensation. The formation of
Selective Risk Managers enables Selective to underwrite nontraditional and large
accounts, self-insureds, groups, associations and fee-for-service business.
1996 -
Selective begins writing business in Illinois, the first step in a nine-state
expansion into the Midwest. The Mid-America Region, will eventually include Indiana,
Iowa, Kentucky, Michigan, Minnesota, Missouri, Ohio and Wisconsin.
1995/96 -
Selective launches its field-underwriting program. Experienced underwriters, supported
by a team of underwriters in the regional offices, work closely with a group of agents,
responding quickly to new business opportunities. A parallel program for claims puts
adjusters into the field to work on site with agents, insureds and claimants
1994 -
Selective steps up to a new level of service with the implementation of its PC-based commercial
lines automation system (CLAS). Selective develops a technology plan to support the automation
initiatives and business objectives that have become key to
the company's success.
1993 -
Focused on becoming "the best," Selective's operational structure is reorganized with
the development of focused, proactive Strategic Business Units that provide a full range
of insurance products.
1992 -
James W. Entringer joins the company as president and chief operating officer. Mr.
Jarvis remains as chairman and chief executive officer until his retirement in 1993,
at which time, Mr. Entringer is named chairman, president and chief executive officer.
1991 -
Selective, now the largest employer in its home county of NJ, opens its new corporate
headquarters on the Branchville site.
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1980s
1987 -
The Professional Insurance Agents (PIA) of New Jersey name
Selective "Company of the Year". The National Association of Professional
Insurance Agents (PIA National) presents its "Company of the Year Award"
to Selective. Russell R. Moffett retires as president, and Frederick H. Jarvis
succeeds him.
1986 - Selected changes its name to Selective Insurance Company of America
("Selective").
1984 - Frederick H. Jarvis is named chairman and CEO by the board of directors.
Selected begins issuing flood insurance on behalf of the federal government's
"Write Your Own" flood program.
1982 - Richard Wilson retires as chairman of the board, president and CEO. Russell R.
Moffett succeeds him as president and CEO.
1981 - Selected's growth as a regional insurer necessitates additional space for its
expanding employee force, and a new facility, designed specifically to house the company's computer
technology, is added to the Branchville, NJ, complex.
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1970s
1970-79 - Automation makes its mark on Selected in the 1970s. New IBM computer
systems are installed in the data processing center. CRTs are installed in the
claims area and a new direct billing system is developed.
1979 - The Young Agents Committee of the Independent Insurance Agents of
New Jersey (IIANJ) names Selected as the "Insurance Company Most Respected
and Admired" by its member agents, an award the company will go on to win many
more times.
1976 - The company celebrates its 50th anniversary and remembers its founder,
DLB Smith.
1975 - Selected adds fidelity, contract surety and commercial surety bonds to its
array of products, and focuses on bonds for individual businesses and
government needs.
1972 - W. Richard Wilson is elected president and chief administrative officer,
succeeding Frank P. Weiler.
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1960s
1969 - Construction of the addition, which houses a new data processing center,
is completed.
1966 - More than 330 employees occupy the home office, about 100 more than when
the building opened in 1953. The company proceeds with plans to build an addition to
the home office building.
1962 - Frank P. Weiler succeeds Jesse Grant Roe II as president. The new
IBM RAMAC 1401 computer enables the company to process 13 policies per minute,
compared to the two and a half minute per policy rate of the first mainframe.
Selected's expansion into Virginia continues the company's growth as a
regional insurer.
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1950s
1958 - Selected Risks Indemnity Company and the Selected Risks Fire Insurance
Company merge to form the Selected Risks Insurance Company.
1957 - Building strong relationships with independent agents, still the foundation of
Selective's approach to doing business, is supported by new initiatives that include
field underwriting and claims handling, regular agency visits and the company's first
agent profit sharing program.
1952 - Construction begins on Selected's new $1 million home above the town of
Branchville on land Smith had owned and crisscrossed with bridle trails. Completed
in the summer of 1953, the three-story brick building provides plenty of room for
growth, with space for 335 people.
1950 - After a long illness, president and founder Daniel L. B. Smith passes away
at the age of 76. Jesse G. Roe II, is named president.
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1940s
1946 - The company now employs 147 people, more than 100 of who work
in the home office in Branchville, NJ. To this date, the company has written
some 45,000 policies, held by about 25,000 policyholders in eight states.
1944-45 - Selected becomes licensed to write business in Rhode Island,
Connecticut and West Virginia.
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1930s
1937 - Selected takes the first steps toward becoming a regional insurer by adding
Pennsylvania, Maryland, Delaware and the District of Columbia to its operating territory
1936 - Daniel L.B. Smith became the company's president upon the death of
first president Dr. L.B. Hoagland.
1933 - Nation's Commerce magazine singles out Selected for its
"consistent development and strong position" and for the company's role
in the Roosevelt administration's efforts to overcome the Great Depression.
1931 - Selected expands its coverages to include general liability,
workers' compensation, property and municipal government insurance.
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1920s
1929 - Selected Risks Fire Insurance Company is formed to write
auto material damage and property fire coverages.
1928 - Selected Risks becomes a stock company under the name
Selected Risks Indemnity Company.
1926 - Smith's general store in Branchville, NJ becomes the first home
of Selected Risks Insurance Company, established by Smith and
several colleagues with $20,000.
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